Privacy Policy

1. Information We Collect

Soloverse collects information you provide directly, such as when you create an account, make a purchase, or contact support. This includes:

• Contact details: name, email address, shipping/billing address, phone number;
• Payment information: credit card details (processed securely by our payment partners);
• Order history: products viewed, added to cart, or purchased;
• Device & usage data: IP address, browser type, pages visited, and referring URLs.

2. How We Use Your Information

We use your data to:

• Process and fulfill your orders, including shipping and returns;
• Send order confirmations, updates, and promotional offers (you may opt out at any time);
• Improve our website, products, and customer experience;
• Prevent fraud, enforce our terms, and comply with legal obligations.

3. Cookies & Tracking

We use cookies and similar technologies to remember your preferences, analyze site traffic, and personalize content. You can control cookie settings in your browser, but disabling cookies may affect some functionality. For more details, see our Cookie Policy.

4. Data Retention

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, and resolve disputes. If you close your account, we will delete or anonymize your data within 30 days, except where we are required to keep it for legal or regulatory reasons.

5. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data;
• Object to or restrict certain processing;
• Withdraw consent at any time (where we rely on consent);
• Receive a copy of your data in a portable format.

To exercise these rights, please contact us at privacy@Soloverse.com.

6. Third‑Party Services

We use trusted third‑party services for payment processing (Stripe), shipping (FedEx, DHL), analytics (Google Analytics), and marketing (Mailchimp). These providers have their own privacy policies and are contractually obligated to protect your data.

7. Security

We implement industry‑standard security measures, including SSL encryption, firewalls, and access controls, to protect your information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Soloverse does not knowingly collect information from children under 13. If you believe we have inadvertently collected such data, please contact us and we will delete it promptly.

9. International Transfers

Your data may be transferred to and processed in countries other than your own, where data protection laws may differ. We ensure appropriate safeguards are in place, such as standard contractual clauses, to protect your information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on our website. The “Last updated” date at the top indicates when the policy was last revised.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to our Data Protection team:

privacy@Soloverse.com
+1 (800) 555‑Soloverse
123 Soloverse Way, San Francisco, CA 94107

Last revised: June 22, 2026